Contact Entle

Who you are buying from

These are the details section 43 of the Electronic Communications and Transactions Act 25 of 2002 requires us to make available to you before you place an order.

Legal name and status

Entle Coffee (Pty) Ltd, a private company registered in South Africa

Trading as

Entle Coffee

Registration number

2026/857060/07

VAT number

Not registered for VAT.

Physical address (registered office)

1 Fourth Avenue, Summerstrand, Gqeberha, 6019

Postal address

The same as the physical address.

Directors / office bearers

Cameron Nicholas Douglas Mc Intosh, Meredith Catherine Law

Website

entle.coffee

Email

hello@entle.coffee

Telephone

+27 64 803 6237

Membership of any industry body

None.

What we sell, and on what terms

We sell roasted coffee beans, whole or ground to order, in 250g, 500g and 1kg bags, for delivery inside South Africa. Every price on the site is the full price in South African Rand, and the delivery charge is shown separately in your cart before you pay.

The terms and conditions govern every sale. Our delivery policy explains when your coffee is roasted and how long it takes to reach you, the returns and refunds policy sets out when you may send an order back, and the privacy policy explains what we do with your personal information.

Complaints

Tell us first — most things are fixable by return of email. Write to hello@entle.coffee with your order number and what went wrong, and we will come back to you within five working days.

If we cannot put it right, the Consumer Goods and Services Ombud handles disputes of this kind in South Africa at no cost to you, and you are free to approach them directly. Complaints about how we have handled your personal information can also go to the Information Regulator — the privacy policy has their details.